Reference

What You Agree To When You Use emon78

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to the lobby — available where local law permits. Read them before you open an account so you know exactly where you stand.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal & verification stepsAccount suspension conditionsJurisdiction & local law notice
emon78 What You Agree To When You Use emon78
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the handling of your personal data are governed by these terms alongside our privacy policy. Here is how we approach the four areas that matter most to you as an account holder in Indonesia.

Data Handling

We collect only the data needed to verify your identity and process payments via DANA, OVO, or GoPay. We do not sell your data to third parties outside our payment and verification partners.

Cookie Use

Cookies keep your session active and remember your lobby preferences. You can manage cookie settings from your browser at any time without losing your account access.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately — we can freeze the account within minutes.

Data Requests

You may request a copy of the personal data we hold, or ask us to delete it, by contacting support with your account ID. We respond to verified requests within the timeframe required by applicable law.

CONTACT & HELP

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles terms-related queries through the channels below. For wallet or payment disputes involving DANA, OVO, or GoPay, include your transaction reference so we can follow up with the payment provider directly.

Live Chat Start a live chat from the lobby for real-time help with account terms, wallet verification, or withdrawal conditions. Available around the clock.
Email Support Send a detailed query to our support address for written confirmation of how a specific term applies to your account or payment method.
Account Help Centre Access the help centre from your account dashboard for step-by-step answers on verification, payment terms, and account suspension appeals.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your data, and what happens when something goes wrong with your account or a payment.

Access and eligibility depend on local law. Players in Yogyakarta and other regions of Indonesia are subject to the same account terms, but local regulations may affect which services are available to you.

No. We notify you via your registered contact details before any change takes effect. Continuing to use your account after that notice means you accept the updated terms.

If your account is suspended for a terms breach, we review any pending balance. Funds from verified deposits via DANA or OVO are returned to the originating wallet after the review is complete.

Contact support through live chat or email with your account ID and a data access request. We verify your identity first, then provide the data within the timeframe required by applicable law.

Using multiple accounts, providing false identity documents during GoPay or OVO verification, or attempting to manipulate account balances are all grounds for suspension under these terms.

No — these terms cover account use, payments, and eligibility. The privacy policy covers how we collect, store, and process your personal data. Both documents apply to your account simultaneously.